Start your career at Swapped.com

What we do

Join a lean team of 30 people around the world, dedicated to making buying, selling, and moving crypto easier.

Swapped.com is here to make being on-chain easier.

Our products are live with heavy hitters like Polymarket, Trust Wallet, Brave Browser, and many others to make crypto simpler. We have onboarded 2M+ users in 150+ countries to Web3 and are handling 100s of thousands of transactions per month.

We’re looking to bring on a Data Scientist / Data Analyst who is passionate about turning raw data into actionable insights. You’ll build out and own our analytics infrastructure end-to-end.

Creating dashboards, implementing tracking across the user journey, scaling A/B testing, and providing the objective, data-driven results that guide product and business decisions across the company.

This is your chance to join a bootstrapped, profitable Web3 company with zero red tape, no VC-driven metrics, and the opportunity to directly impact our trajectory.

What you’ll do

Product Analytics & Tracking

• Analytics Infrastructure: Design and build comprehensive tracking across the full user journey, enabling week-over-week, month-over-month and year-over-year comparisons across KYC, transactions, speeds, connections, and conversion rates.
• Conversion Funnel Analysis: Define, instrument, and monitor granular conversion funnels; order created vs completed, iFrame loaded vs order created, KYC started vs completed, SOF required vs completed, and more.
• Objective Reporting: Provide objective analytics for review by relevant teams to improve visibility into user drop-off points, transaction speeds, success rates, and overall platform performance.

A/B Testing & Experimentation

• A/B Testing Framework: Evaluate and operate an A/B testing tool to support data-driven product decisions across the platform.
• Experiment Design: Design statistically sound experiments, define success metrics, and analyse results to drive conversion rate improvements.
• Cross-Team Collaboration: Work closely with product and engineering leadership to prioritise experiments and translate findings into actionable recommendations.

Dashboard & Reporting

• Analytics Dashboard: Build and maintain a centralised analytics dashboard that surfaces key product and business metrics for stakeholders.
• Data Pipelines: Develop and maintain reliable data pipelines to feed dashboards and reports with accurate, real-time data.
• Ad-Hoc Analysis: Respond to ad-hoc data requests from leadership and product teams, delivering insights that directly inform strategic decisions.

About you

Professional Experience

• 3+ years in a data analyst or data scientist role: You have hands-on experience building analytics infrastructure, dashboards, and deriving insights from complex datasets.
• SQL Proficiency: Strong command of SQL for querying, transforming, and analysing large datasets. Experience with PostgreSQL is a plus.
• Python or R: Proficient in Python (pandas, NumPy, scikit-learn) or R for data manipulation, statistical analysis, and modelling.
• A/B Testing & Statistics: Solid understanding of hypothesis testing, statistical significance, confidence intervals, and experiment design.
• Dashboard & Visualisation Tools: Experience building dashboards with tools such as Metabase, Looker, Tableau, Grafana, or similar.
• Timezone: You’re based in the GMT/CET/CEST timezone.

Skills & Competencies

• Product Mindset: You think beyond the numbers and understand how data insights translate into product improvements and business outcomes.
• Clear Communicator: You can distil complex data findings into clear, actionable recommendations for both technical and non-technical stakeholders.
• Self-Starter: You work independently, identify what needs to be measured, and proactively surface insights without waiting to be asked.
• Fluent level English: Able to communicate easily both verbally and in text with your colleagues.

The “Unicorn” Traits (Bonus Points)

• Crypto / Fintech Experience: You understand the crypto ecosystem, payment processing, or fintech analytics; conversion funnels, on/off-ramps, transaction flows.
• Data Engineering Experience: Familiarity with ETL pipelines, data warehousing, or event-driven architectures (e.g., Kafka, Airflow, dbt).
• Machine Learning: Experience applying ML models for prediction, segmentation, or anomaly detection in a product context.

Why choose Swapped.com?

• Competitive salary.
• Yearly performance-based bonus (1-2 months’ salary).
• Yearly company trip with the team, meeting all your colleagues in-person.
• Annual upskilling budget.
• Become part of a fast-paced environment where thought to action doesn’t require dozens of meetings with middle management.
• A team that rewards results and performance, not skin colour, gender or sexuality.
• Work fully remotely or join us in-office in St Julian’s, Malta, Aarhus, Denmark or Vilnius, Lithuania.
• No corporate bs.

How to Apply

Send us the following:

• Your CV and/or LinkedIn profile
• A brief description of a data project you’re proud of (dashboard, A/B test, analysis, anything that shows how you think)
• Your GitHub profile (if available)

Email: careers@swapped.com

Subject line: ‘Swapped.com Data Scientist / Data Analyst’

We are looking forward to hearing from you!

What we do

Join a lean team of 30 people around the world, dedicated to making buying, selling, and moving crypto easier.

Swapped.com is here to make being on-chain easier.

Our products are live with heavy hitters like Polymarket, Trust Wallet, Brave Browser, and many others to make crypto simpler. We have onboarded 2M+ users across 150+ countries to

Web3 and handle 100s of thousands of transactions per month.

We're looking for a QA Automation Engineer to embed with the dev team, writing test scripts, breaking things before users can, and making sure our CI/CD pipeline catches regressions early. No bloated QA cycles, just quick iteration and reliable shipping.

This is your chance to join a bootstrapped, profitable Web3 company with zero red tape, no VC-driven metrics, and the opportunity to directly impact our trajectory.

What you will do

Test Automation

• Build & Maintain Tests: Write and maintain automation tests that catch bugs before they reach production.
• CI/CD Integration: Integrate test coverage into our CI/CD pipeline to catch regressions early on every deploy.
• Collaborate with Devs: Work alongside developers to improve code testability and expand test coverage.

QA Strategy

• Define & Improve: Help shape and refine our QA strategy as we scale.
• Break Things First: Find edge cases and failure modes before users do.
• Exploratory Testing: Jump into manual/exploratory testing when needed to validate new features or tricky flows.

About you

Professional Experience

• 3–5 years of automation testing experience: You have solid experience building and maintaining automated test suites in a production environment.
• Startup Mindset: You thrive in fast-moving teams where you ship quickly, iterate often, and own your work end-to-end.
• Timezone: You’re based in the GMT/CET/CEST timezone.

Domain & Technical Knowledge

• Testing Tools: Experience with tools like Selenium, Pytest, Playwright, Cypress, or similar.
• CI/CD Experience: Hands-on experience with GitHub Actions or other CI tools.
• Scripting Ability: Comfortable writing test scripts in Python, JavaScript, or whatever gets the job done.

Skills & Competencies

• Debugging Instincts: Strong problem-solving skills; you can dig into failures, trace root causes, and fix issues efficiently.
• Developer Collaboration: You work effectively alongside developers to improve testability and catch issues early.
• Fluent level English: Able to communicate easily both verbally and in text with your colleagues.

The "Unicorn" Traits (Bonus Points)

• Crypto/Payments Experience: Familiarity with the crypto ecosystem or payment processing is a plus.

Why choose Swapped.com?

• Competitive salary.
• Yearly performance-based bonus (1-2 months’ salary).
• Yearly company trip with the team, meeting all your colleagues in-person.
• Annual upskilling budget.
• Become part of a fast-paced environment where thought to action doesn’t require dozens of meetings with middle management.
• A team that rewards results and performance, not skin colour, gender or sexuality.
• Work fully remotely or join us in-office in St Julian’s, Malta, Aarhus, Denmark or Vilnius, Lithuania.
• No corporate bs.

How to Apply

Send us your CV and/or link to your LinkedIn profile.

Send to: careers@swapped.com with subject line 'Swapped.com QA Automation Engineer'

We are looking forward to hearing from you!

What we do

Join a lean team of 30 people around the world, dedicated to making buying, selling, and moving crypto easier.

Swapped.com is here to make being on-chain easier.

Our products are live with heavy hitters like Polymarket, Trust Wallet, Brave Browser, and many others to make crypto simpler. We have onboarded 2M + users across 150+ countries to Web3 and handle 100s of thousands of transactions per month.

You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

What you will do

• Customer support: Provide great customer service to our customers and merchants across our different products
• Bug reports:Investigate and create bug reports reported by customer’s, and found yourself, to our technical team to ensure a great customer experience
• Payment reviews & anti-fraud:Review a small number of orders to protect against payment fraud and suspicious activity
• Cross-team collaboration: Liaise regularly with the support team, and the wider company, about any relevant updates or changes, as well as other departments within the company to raise issues or suggestions

Skills & Competencies

• English fluency
• Great communication and problem solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely effectively
• Experience using cryptocurrency

Who you are

• 2-3 years of experience within customer support or success roles, ideally within fintech, crypto, or a payment service provider environment
• Strong attention to detail with an analytical mindset
• Proactive team player with a flexible schedule
• Great ability to communicate effectively in written and verbal English with colleagues, and customers and external providers
• Excels in fast paced working environments without unnecessary processes or bureaucracy\xA0

Bonus

• Experience with non-custodial crypto models
• Experience within start up and/or fast moving working environments\xA0
• Experience within iGaming

Why choose Swapped.com?

• Competitive salary
• Yearly performance-based bonus (1–2 months’ salary)
• Yearly company trip with the team, meeting all your colleagues in-person
• Fast-paced environment where thought to action doesn’t require dozens of meetings with middle management
• A team that rewards results and performance
• Work fully remotely or join us in-office in:
  • St Julian’s, Malta
  • Aarhus, Denmark
  • Vilnius, Lithuania
• No corporate BS